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We ship to most countries in the world including the UK & Europe, USA, Asia, Australia & the Middle East.
More details can be found below. Prices are weight-dependent.
Most standard shipments sent from Korea are shipped through several carriers and postal service providers but are handed off to your local mail carrier once it arrives in the destination country.
Orders typically take 5-15 business days to reach international destinations, but can sometimes take as long as 4-6 weeks for some destinations. It ultimately depends on where you live and what you've ordered. We wish we could give better specifics than that, but due to the complexities of international shipping, we cannot. Orders can require up to 3-5 business days to process.
The type, quantity, and weight of your package may vary, and as such, cost may vary. Shipping costs also vary depending on your location and desired shipping speed. To get a shipping quotation, please add your selected items to your shopping cart, and enter your shipping address in the checkout page.
Some countries apply duties or VAT on shipments received from South Korea. You are responsible for any such extra taxes or fees your government applies to get the package delivered. mieum will do the best we can to provide the best international shipping experience possible, but much of the process is out of our control and is in the control of your country's officials and mail systems.
We hope you’re happy with your mieum purchase, but if you decide it’s not quite right for you, you can return it to us within 28 days of purchasing its original packaging. If you return orders from outside of South Korea, you will be responsible for all costs associated with returning your order. We recommend that overseas customers send their returns via a registered trackable service. We can't be held responsible for items that fail to reach us.
• All returns must be within 28 days of purchase.
• Returned items should not be damaged or used.
• Return postage is not free-of-charge.
• Please use a reputable courier or shipping service, when making the return.
• Any customs duties, local sales taxes and handling charges are, unfortunately, not refundable.
To start the return process, please contact us at firstname.lastname@example.org.
Please include the following information:
• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Complete delivery address
• Contact telephone number
You can always contact us at email@example.com with any questions you may have.
Once your order arrives, please check your order and let us know if any item is damaged or incorrect. All of our products are covered by one year manufacturer's warranty from the date of purchase. If you have a faulty product, please read our warranty page.
You can always contact us at firstname.lastname@example.org. We'll get back to you and make it right.
Once we’ve received your return, we'll check it and let you know when the refund will be processed. Refunds will be made by your original payment method. Please remember it may take a few days for your bank or credit card company to process the refund.
If you need to cancel an order, please send an email to email@example.com and we’ll do our best to accommodate your request.
If your order is still being processed by our warehouse, we will be able to cancel your order.
Please note that once an item has been packed and labeled by our warehouse in preparation to be shipped, we’re unable to cancel the order.
Any unwanted items after your order has been placed must be returned for a refund (please see the “Refunds” section above).
Please note that the cost of this return has to be paid by the customer, unless the item is faulty.